Customer Reviews

This page features the reviews and testimonies of our valued customers. If you would like to leave a review please send us an email with your review to sales@plumbers-mate.co.uk for consideration.

No sensitive information such as your name, address, email address etc. will be included in the review.


"Received the handles promptly. Fitted them today, no trouble at all! Many thanks for your advice prior to ordering"

"Just wanted to thank you for your excellent service. Having looked for a replacement waste cover for our Manhatten quadrant plus shower tray for a long time now without success, I was delighted to find the exact match on your website by entering a slightly different search criteria. It arrived promptly and fits perfectly."

"Just a quick note to say Thank you for a very prompt and efficient service. I've received the cartridge, installed it and its working perfectly"

"Just to say that my order arrived safely this morning and that I am absolutely delighted with the items and more importantly, your level of service. After spending a lot of time and effort getting around various plumbers supplies locally, and failing to get any level of service (including the place we bought the sink originally), had a look at the internet.  Found your site easy to use and bingo there was just what we needed. Also, speed of delivery was fantastic. Just wanted to say huge thanks and keep up the good work."

"I just wanted to say thanks for the prompt service, also for the helpful measurements on the web-site. I have just fitted both cartridges and they are perfect"


"Hi, I ordered 2 washing machine isolating taps with a metal top on Tuesday 16th September and received them this morning 18th September. Duly fitted and working perfectly. Great price and great service"


"Many thanks, they fitted perfectly although they have a slightly different design. What a relief. Thanks for your prompt and efficient service"


"Thank you for the washers I have received them and they work like a treat"


"Kit received this morning, now fitted and working.  Thank you very much. Brilliant service"


"I placed an order on Friday 4.45 pm and it was delivered on Monday morning 10.35 I was well pleased, thank you, I will recommend to family and friends.  I would also like to say that the gentleman who answered my query and took my payment was very helpful"


"
Thank you, I received the replacement and it fits perfectly, Thanks for your help"


"Received and fitted - it works like a charm! 
Thanks for you help"


"Just to let you know that the tap heads arrived yesterday, Monday. They're perfect, exactly what I needed. Many thanks for your help"


"Just to say thank you for your speedy delivery,received this morning,very pleased with the taps,they were easy to fit and look lovely. Will not hesitate to recommend you to others"


"Thank you so much for the prompt delivery of my recent order which was placed on July 3rd and delivered to me on July 5th excellent service."


"Thank you for helping me with this matter. The tap heads you recommended arrived today and fit perfectly. Your help is very much appreciated and the service of the company was excellent."


"Received by post at midday. Fitted perfectly. Thanks for your help."


"Received my order, below, on Friday 6th June, item fitted in no time. From the moment I opened your site, fed in the description of the item I required, you took me to exactly what I described and wanted, paid for item and postage, your emails told me exactly what and when to expect delivery which was within time frame given, every step of the way was hassle free and the service excellent, many,many thanks, I will be using you in the future and passing you on to my associates"


"I received this 2 days after I ordered it.  Fantastic.  Will definitely recommend you"


"Received tap insert on Friday and fitted. Thanks again, will recommend you to others"


"May I just say thank you for sorting this out.  The waste arrived yesterday and safely.  It looks to be identical to what is in the basin"


"Order received and fitted. Thank you for your prompt delivery"


"I have received my cistern handle and just wanted to compliment you on your excellent customer service."


"Just a note to say high level lever arm received, installed, and is working fine. Thank you so much."



"Thank you once again, received the washers yesterday which are now fitted and working. Excellent customer service !!"


"I would like to say thank you for courtesy and prompt delivery of the cistern it is exactly what I was looking for


"After my brass tap head seized up, I had no end of trouble getting a replacement, and got some very bad advice along the way! So relieved to find this company, and, after a very helpful exchange of emails, found the washered valve I needed. It arrived in a few days, and is now fitted and working perfectly. Thank you for your excellent customer service"

"I contacted Plumbers mate, as I was desperate to find a spare part for my kitchen mixer tap, after losing a small part when we ripped out my old kitchen.  My plumber told me I would have to buy a whole new tap, but after speaking to a member of Plumbers Mate staff and sending them a picture of my tap, they were able to identify the part I needed (less than £5), and two days later I received it through the post.
I am delighted and thrilled that they saved me over £100 buying a new set of taps and they were so helpful and friendly.  I will definitely recommend them to everyone that needs plumbing parts.
Thanks once again"