Our products can be delivered worldwide

Saturday delivery isn't guaranteed. No orders are dispatched on weekends.

Prices are per order not per item. Delivery will take longer in busy posting periods. Delivery times don't include public holidays.

UK, Channel Islands & Isle of Man

£3 - UK Standard Postage - Sent Royal Mail 2nd Class / 48. Takes 2-5 working days. £50+ orders sent as 48 Signed For


£4 - Signed For - Sent via Royal Mail 2nd Class / 48 Signed For and takes 2-5 working days to be delivered

Orders over 2kg will be sent by express signed for courier (DHL, UPS or TNT).


Large / Heavy Orders - Toilet seats, cisterns and sinks etc. have to be sent via courier and carry an additional charge

Delivery times are applicable when ordered before 12pm weekdays

For England, Wales and Southern Scotland: £10.20 - Next working day delivery

For Northern Mainland Scotland (including Highlands) & Northern Ireland: £17.50 - 2 working days delivery

For the Scottish Isles, Isle of Man, Channel Islands, Orkney: £21.50 - 2 working days plus delivery

Oversized items (HEP2O coils, sinks and sanitary ware) carry a further charge. Outside the mainland will need to be arranged before ordering


£9 - Next Day Delivery - UK Mainland Only - Guaranteed next working day delivery*. Fully tracked and needs a signature

*Orders placed after 12pm can't be guaranteed for next day delivery but we do out best to get these orders posted the same day

Orders under 2kg will be sent via Royal Mail or DHL and orders over 2kg will be sent by DHL or UPS


Orders placed between 12pm Thursday and 12pm Friday will be delivered Monday latest, orders placed after this will arrive Tuesday.

Royal Mail can attempt next day deliveries on a Saturday but this is not guaranteed.


Sark, Herm and HS2, PA60 - 75, PA78 & ZE2-3 post codes will be delivered within 2 working days.
KW16 (non-town), KW17, PH30, PH41-44 post codes will be delivered within 3 working days
 

Postage cut off time is 12pm Monday to Friday. Orders placed after 12pm may still be posted the same day but otherwise will be posted the next working day.

Weekend delivery is not guaranteed. No orders are dispatched on weekends


Europe

Note that we are not responsible for customs / tax charges once orders have left the UK

£12 - Small postal orders - Sent via the postal service (Royal Mail) and usually take between 2-5 working days to be delivered. Depending on availability Tracked & Signed, Tracked or Signed will be used


£35-40 (Country Dependant) - Courier delivery - Sent via Courier (DHL, UPS or Parcelforce) and usually take 1-3 working days to be delivered

£35 for Belgium, Ireland, Luxembourg & Netherlands - £37.50 for France, Germany & Monaco - £40 all other European Countries

Overseas (Outside Europe)

£20 - Postal Service delivery for small orders - Sent via Royal Mail (within the UK) and usually take between 5-7 working days to be delivered. Depending on availability Tracked & Signed, Tracked or Signed will be used

£70 - Courier delivery for large / heavy items - Sent via DHL, UPS or Parcelforce and usually takes 3-5 working days to be delivered