Due to the pandemic Next Day / Express Courier delivery cannot be guaranteed to be delivered the next working day. 2nd Class orders may experience delays. Saturday delivery isn't guaranteed. All orders will be dispatched as normal. This supersedes all other information on next day / courier delivery. 

Prices are per order not per item. Delivery will take longer in busy posting periods. Delivery times do not include public holidays and no orders will be dispatched on weekends.

UK, Channel Islands & Isle of Man

£3 - UK standard delivery

Standard postage option for most items. Sent via Royal Mail 2nd Class / 48 and takes 2-5 working days to be delivered. 

Orders over £50 in value will be sent as a Signed For 2nd Class / 48 parcel



£4 - Royal Mail 2nd Class Signed For

Recommended for business addresses. Sent via Royal Mail 2nd Class / 48 Signed For and takes 2-5 working days to be delivered



Standard & Signed For orders over 2kg and of suitable value will be sent by express signed for courier (DHL, UPS or TNT).


Large / Heavy Orders

Items such as toilet seats, cisterns and kitchen sinks etc have to be sent via courier and carry an additional charge.

Delivery times are applicable when ordered before 12pm weekdays

For England, Wales and Southern Scotland: £10.20 - Next working day delivery

For Northern Scotland (including Highlands) & Northern Ireland: £17.50 - 2 working days delivery

For the Scottish Isles, Isle of Man, Channel Islands, Orkney: £21.50 - 2 working days plus delivery

There will be an additional charge for oversize items such as kitchen sinks and sanitary ware

HEP2O coils is £30 for UK Mainland delivery. Outside the mainland will need to be arranged before ordering


£9 - Next Day delivery - UK Mainland Only

Guaranteed next working day delivery when ordered before 12pm Monday to Thursday. Fully tracked and will require a signature.

Orders placed after 12pm can't be guaranteed for next day delivery but we will do out best to get these orders posted the same day

Orders under 2kg will be sent via Royal Mail or DHL and orders over 2kg will be sent by DHL, UPS or TNT


Orders placed between 12pm Thursday and 12pm Friday will be delivered Monday latest, orders placed after this will arrive Tuesday.

Royal Mail can attempt next day deliveries on a Saturday but this is not guaranteed.


Sark, Herm and HS2, PA60 - 75, PA78 & ZE2-3 post codes will be delivered within 2 working days.
KW16 (non-town), KW17, PH30, PH41-44 post codes will be delivered within 3 working days
 

Postage cut off time is 12pm Monday to Friday. Orders placed after 12pm may still be posted the same day but otherwise will be posted the next working day.

No orders are dispatched on weekends


Europe

Note that we are not responsible for customs / tax charges once orders have left the UK

£12 for Small European orders usually take between 2-5 working days to be delivered
£50 for Large European orders usually take 1-3 working days to be delivered

Due to customs issues within the Republic of Ireland we have temporarily suspended using the postal service when dispatching to ROI. All ROI orders will be sent via courier, as such we charge £17.50 for small order deliveries. We apologize for the inconvenience and hope to resume normal service as soon as possible.

Small European orders sent via Royal Mail. Depending on availability Tracked & Signed, Tracked or Signed will be used.

Large European orders will be sent via courier (DHL, TNT or UPS) and will be tracked and require a signature on delivery.



Overseas (Outside Europe)

Rest of the world overseas orders usually take between 5 and 7 working days to be delivered

Small overseas orders cost £20 - Heavy / oversized items cost £70 

Small orders are sent via Royal Mail. 
Depending on availability, Tracked & Signed, Tracked or Signed will be used.

Heavy / oversized items are send via courier dependent on availability in the selected country.