COVID-19 update: As of March 19th Next Day / Express Courier delivery will not be guaranteed to be delivered the next working day. Saturday delivery isn't guaranteed. As of the 24th March there are no guaranteed delivery dates. All orders will be dispatched as normal. This supersedes all other information on next day / courier delivery. 

To get your order before Christmas we recommend ordering before these dates: Friday 18th December for 2nd Class / Signed For. ​Next Day / courier delivery is Tuesday 22nd December. We will be posting orders up until the 23rd December. This applies to orders placed before 12pm on these dates.

Between the 23rd December and 2nd January whilst we will be dispatching orders no guarantees can be made on dispatch or delivery times regardless of the delivery option selected.

Prices are per order not per item - Delivery will take longer in busy posting periods. Delivery times do not include public holidays

UK Mainland

£3 - UK standard delivery

Standard postage option for most items. Sent via Royal Mail 2nd Class / Royal Mail 48 and takes between 2-5 working days to be delivered. 

Orders over £50 in value will be sent as a Signed For parcel


£4 - Royal Mail 2nd Class Signed For

Recommended for business addresses. Sent via Royal Mail 2nd Class / 48 Signed For, delivery time is 2-5 working days


UK standard or Signed For orders over 2kg in weight and of suitable value will be sent via an express signed for courier (DHL, UPS or TNT).


Large / Heavy Orders

Some items, due to their weight / size have to be sent via courier and we charge £10.20 for delivery for items including toilet seats, cisterns and showers amongst others. For the UK Mainland we use an express courier (UPS, DHL or TNT) that will require a signature on delivery. This is next working day delivery providing the order has been placed before 12pm Monday to Thursday. For outlying islands we will use a 2-5 day courier (MyHermes). 

For delivery to islands off the mainland (Isle of Man, Jersey and Guernsey) we charge £24 for delivery via courier, delivery takes 4-5 working days and will need a signature.


£9 - Next Day delivery - UK Mainland Only

Guaranteed next working day delivery when ordered before 12pm Monday to Thursday. Fully tracked and will require a signature.

Orders placed after 12pm can't be guaranteed for next day delivery but we will do out best to get these orders posted the same day

Orders under 2kg will be sent via Royal Mail and orders over 2kg will be sent by UPS, DHL or TNT

Orders placed between 12pm Thursday and 12pm Friday will be delivered Monday latest, orders placed after this will arrive Tuesday.

Royal Mail can attempt next day deliveries on a Saturday but is not guaranteed.

Orders to Isles & Scottish Highlands with KW16, KW17, PH30, PH41-44 post codes will be delivered within 3 working days.
Orders to Isle of Man, Jersey, Guernsey, Alderney, Herm and Sark will be delivered within 2 working days 

Postage cut off time is 12pm Monday to Friday -  Orders placed after 12pm may still be posted the same day but otherwise will be posted the next working day.

No orders are dispatched on weekends


Delivery of Kitchen Sinks

The Kitchen Sink delivery charge is £30 and are sent via a next working day courier (DHL or TNT) that will require a signature. Next day only guaranteed when ordered before 12pm Monday to Thursday.

Due to high shipping costs we restrict kitchen sink delivery to the UK mainland only and can't offer delivery to: Scottish Highlands, Northern Ireland or Channel Islands

Delivery of HEP2O pipe coils

Due to their combined size and weight we charge £20 for the delivery of HEP2O pipe coils to UK Mainland addresses. All addresses outside the mainland will cost more and transport costs will need to be arranged before ordering.

They will be sent via express courier (UPS, DHL or TNT) and will require a signature on delivery.


Europe

£12 for Small European orders take between 2-5 working days to be delivered
£25 for Large European orders take 1-3 working days to be delivered

Small European orders sent via Royal Mail. Tracked & Signed will be used where available, tracked or signed service will be used if not.

Large European orders will be sent via courier. They will be fully tracked and require a signature on delivery. DHL, TNT or UPS may be used for delivery dependant on availability in the selected country.


Overseas (Outside Europe)

Rest of the world overseas orders take between 5 and 7 working days to be delivered

Small overseas orders cost £20 - Heavy / oversized items cost £70 

Royal Mail International Tracked & Signed is used for applicable countries and either tracked or signed service when tracked & signed isn't available.

Heavy / oversized items are send via courier dependant on availability in the selected country.